I have received a wrong item, what shall I do?

First of all, please accept our apologies for this situation. Simply use the Customer Support page CONTACT section and select “I have received a wrong item” option from the drop down list. Please write a few words to inform us of what has gone wrong and we’ll email you a.s.a.p  with instructions. Please don’t forget to provide your order number with the message, as this will help us deal with the issue quickly.