How can I return an item?

If you have changed your mind about an order and wish to return it, Ledlam offers a 30 Days Return period in which to send back any unwanted items for an exchange, refund, or credit. Simply use the Customer Support page CONTACT section, select the option “I would like to return an item” from the list, and Submit your request. Please pack the item(s) securely and return the package to our address:

Ledlam Lighting
Unit 17. Willan Industrial Estate
Vere Street
Salford
Manchester
M50 2GR

Items must be in original condition and in the original, undamaged box they were supplied in.

Please leave a note inside the package with your name, order number or invoice number and your post code in order to identify the parcel.

Please be patient, processing the returns sometimes takes 5-10 days.

Once the package has been received by us, we will process the return for an exchange/refund/credit.

For more information please check our Returns Policy.