The item is defective or doesn’t work, what shall I do?

Issues with Lamps and Led’s are quite uncommon but if something does go wrong with them, we’re here to help. Simply use the Customer Support page CONTACT section and select “The Item is defective or doesn’t work“, please give a brief description of the problem and we’ll be in touch to rectify the issue. If the warranty is active for the item, we will send you a replacement.