If you’ve made a mistake placing an order, or just changed your mind about it, simply use the Customer Support page CONTACT section and select the “I would like to cancel an order” option and submit your request.
You can find your order number in your My Account section, under “Recent Orders” or on your confirmation email what you should have received after purchase.
Orders usually are shipped after 1 pm daily. Any cancellation requests received before 1 pm on orders placed the same day or night before could be canceled and refunded on the day of request.
Requests made after 1 pm for orders that were placed on that day or before the day will have probably already shipped so we cannot guarantee cancellation. We will email you with details on how to return the package and receive a refund.
