Payment Policy

Secure payments

Ledlam Lighting accepts online payments through the secure payment options displayed at checkout.

Available payment methods are shown during checkout and may include major debit and credit cards and other supported payment services.

All payments are processed in pounds sterling (GBP).

Payment authorisation

Payment is requested when customers complete their order. An order confirmation will be sent to the email address provided during checkout.

If a payment fails or is declined, the order will not be treated as paid.

Prices and delivery charges

All applicable product prices and delivery charges are displayed before customers confirm payment.

Standard UK delivery costs £4.99 for orders below £75. Orders of £75 or more qualify for free standard UK delivery.

Payment security

Our website uses HTTPS encryption. Payment information is handled through our configured payment service providers.

We do not publish or request full card details through ordinary email correspondence.

Refunds

Approved refunds will normally be made to the original payment method in accordance with our Returns & Refunds Policy.

Contact

Ledlam Lighting
5 St Martin’s Square
Basildon Shopping Centre
Basildon, Essex SS14 1FW

Email: info@ledlamlighting.co.uk
Telephone: 07808 240908